Strengthening After-Sales Support with Enhanced Service Accessibility for Hino Customers in the Port Dickson Region.

LUKUT, PORT DICKSON – 20th SEPTEMBER 2024 – Hino Motors Sales (Malaysia) Sdn. Bhd. (HINO) proudly announces the appointment of Thian Wah Truck Sdn Bhd as its newest Hino Approved Service Outlet (HASO) in Lukut, Port Dickson. This strategic partnership marks a significant milestone in Hino's commitment to enhancing its service network and delivering top-tier customer after-sales support. With the new HASO, Hino aims to provide greater convenience, ensuring that customers in the region have easy access to professional vehicle maintenance and genuine Hino parts.

This newly launched 30,000-square-foot facility is strategically located in Lukut, Port Dickson, fulfilling the growing needs of Hino customers in the area, particularly those from the petroleum, wholesale, and upcoming medical equipment industries at Spring Hill. It features a comfortable customer lounge equipped with air-conditioning, free Wi-Fi, mobile phone charging stations, CCTV surveillance, and a customer pantry.

The opening was officiated by key figures from HMSM, including Managing Director Hiroshi Takahashi and Director Ahmad Yasmin bin Yahya, along with special guest YB Choo Ken Hwa, Thian Wah Truck Sdn Bhd’s Chairman Tan Leong, Managing Director William Tan and Chief Executive Director Alex Tan, and Berjaya Sompo Insurance Sdn Bhd’s Chief Distribution Officer Phang Ying Peng.

Thian Wah Truck Sdn Bhd
Thian Wah Truck Sdn Bhd, established in 1981, has grown into a trusted service provider for commercial vehicle repairs in Malaysia. The company specializes in body and paint repairs, engine services, and motor vehicle insurance claims, and is an authorized panel repairer for all major insurance companies in the country. With eight service bays and a team of highly trained technicians, the outlet can service up to 90 trucks per month, ensuring fast, efficient, and high-quality service for Hino customers.

Thian Wah Truck has ambitious plans to expand its collaboration with HMSM further. The company aims to become a Hino 3S dealer (Sales, Service, and Spare Parts) in Seremban within two years, a significant step towards its position as the best-in-town service provider in Negeri Sembilan.

At the opening ceremony, Mr. Hiroshi Takahashi, Managing Director of Hino Motors Sales (Malaysia) Sdn Bhd, congratulated Thian Wah Truck for their dedication and professionalism. " Thian Wah Truck Sdn Bhd has been a trusted name in the automotive service industry for 43 years, since its founding in 1981. Thian Wah Truck’s commitment to delivering top-tier services aligns with Hino’s mission of providing total support to our customers. This Hino Approved Service Outlet is a testament to their unwavering ambition and expertise."

“We are committed to increasing our after-sales service to provide our customers with the best support. We strive for excellence in sales, service, and spare parts through various programs, ensuring every Hino vehicle performs at its best throughout its lifecycle. Hino also offers training programs for Thian Wah Truck’s technicians, and service advisors to ensure they are well-trained and professionally equipped.” Takahashi added.

Thian Wah Truck Sdn Bhd is at Lot 1247, Bukit Palong, 71010 Port Dickson, Negeri Sembilan. It opens from Mondays to Saturdays from 9:00 a.m. to 6:00 p.m. Customers may contact the direct telephone number 010-9339913 for any inquiries.